Superchargers
Tesla’s Supercharging network provides fast, convenient, and reliable charging options for Tesla owners on long trips. Whether you already own a Tesla or are considering purchasing one, this guide will explain how Supercharging works, as well as provide additional details on free Supercharging, Supercharging credits, different versions of Superchargers, and the charges you may encounter such as overstay and congestion fees.
What is Tesla Supercharging?
Tesla Superchargers are high-speed charging stations designed specifically for Tesla electric vehicles (EVs). With over 40,000 Superchargers globally, Tesla’s network allows for fast charging on long journeys, and in select locations, even non-Tesla EVs can now use the network.
How to Use Tesla Superchargers
Step 1: Find a Supercharger Station
- Tesla Navigation System: Your Tesla’s navigation system will automatically suggest the nearest Superchargers as you plan your route, showing real-time availability and estimated charging time.
- Tesla App: You can also locate Superchargers via the Tesla app by going to the “Charging” tab and selecting the “Superchargers” map.
- Tesla Website: Tesla’s official website offers an interactive Supercharger map for locating stations across the globe.
Step 2: Charging Your Tesla
- Park and Connect: Park your Tesla in a Supercharger stall and connect the charging cable to your car’s charging port.
- Monitor Charging: You can monitor the charging progress through the touchscreen in your car or through the Tesla app on your phone.
Free Supercharging and Supercharging Credits
Free Supercharging
Tesla offers Free Supercharging to select customers, typically as part of a promotion or special offer for purchasing a new Tesla. Some details about Free Supercharging include:
- New Vehicle Purchases: Certain new Teslas, especially those purchased during special promotions, come with lifetime free Supercharging or a specific number of free Supercharging miles (e.g., 1,000 miles or more).
- Referral Program: Tesla’s referral program sometimes provides Free Supercharging as a reward for referring new customers.
- Eligibility: Free Supercharging is often tied to specific models (like older Model S and Model X) or limited-time offers. It’s essential to check Tesla’s current offers or with Tesla support to confirm your eligibility.
Supercharging Credits
Some Tesla owners may receive Supercharging credits, which give them a certain number of free miles of Supercharging. Here’s how they work:
- Referral Credits: If you refer a friend who buys a Tesla using your referral code, you may earn Supercharging credits, typically valued at 1,000 free Supercharging miles.
- Promotional Credits: Occasionally, Tesla offers Supercharging credits for participating in special events, or as part of an owner’s package when purchasing or leasing certain models.
- Transferable: Supercharging credits are generally tied to your Tesla account and can be used across any Tesla vehicle you own.
Different Versions of Tesla Superchargers
Tesla offers several versions of Superchargers, each providing different charging speeds. Here’s a breakdown:
Version 1: Supercharger V1
- Charging Speed: Around 120 kW (kilowatts)
- Availability: These were the first Superchargers installed but have been mostly replaced by V2 and V3 in many areas.
- Best for: Older Tesla models, especially those with smaller batteries.
Version 2: Supercharger V2
- Charging Speed: Up to 150 kW
- Availability: V2 is still widely available, though Tesla is focusing on upgrading to V3.
- Best for: Most Tesla models, providing a solid balance between charging speed and availability.
Version 3: Supercharger V3
- Charging Speed: Up to 250 kW
- Availability: Available in many high-traffic areas. V3 reduces charging time significantly and is optimized for new Tesla models with larger battery capacities.
- Best for: Newer Tesla models (like the Model 3 Long Range and Model S Plaid) that can take full advantage of the faster charging speeds.
Version 4: Supercharger V4
- Charging Speed: Up to 350 kW (potentially higher)
- Availability: V4 is Tesla’s newest Supercharger version, still being rolled out in select locations.
- Enhanced Features:
- Higher Power Output: V4 is designed to provide even faster charging speeds (up to 350 kW) than V3, which should significantly reduce charging times for newer Teslas with large batteries.
- Universal Connector: Some V4 stations are designed with more universal connectors, allowing for faster charging not only for Tesla vehicles but also for other EV brands.
- Longer Range Models: Tesla’s upcoming models, such as the Cybertruck and the next-gen Roadster, are expected to benefit greatly from V4’s faster charging capabilities.
- Best for: Tesla’s upcoming vehicles and long-range owners who want the fastest charging times possible.
How to Know Which Version You’re Using
Your Tesla will display the charging speed and estimated time left on the screen once you’re connected to a Supercharger. The faster the rate, the more likely you’re using V2, V3, or V4.
Overstay and Congestion Charges
Overstay Charges
Overstay charges apply when you leave your Tesla plugged in after it has finished charging. Tesla imposes these charges to encourage drivers to move their vehicles once charging is complete and prevent Supercharger stations from being occupied unnecessarily.
- What Triggers Overstay Charges?: After your Tesla reaches 100% or the charge rate slows down significantly, you’ll receive a notification that the vehicle is fully charged. If you don’t unplug your car within 5-10 minutes, you may incur a fee.
- How Much Does It Cost?: Overstay charges vary by location but can range from $0.40 to $1 per minute of idling.
Congestion Charges
Tesla also implements congestion charges during periods of high demand, typically at busy Supercharger stations. These charges are designed to reduce long wait times and encourage drivers to free up space for others.
- What Triggers Congestion Charges?: When the Supercharger station is near capacity, Tesla may apply additional fees to incentivize drivers to unplug and leave once their charge is complete. This is particularly common during peak travel times like holidays or weekends.
- How Much Does It Cost?: Congestion charges vary by location and time of day. In general, congestion fees are charged per minute, usually around $0.25 to $0.50 per minute.
Tip: Always check your Tesla’s screen and/or Mobile App for notifications when charging is complete, and make sure to unplug promptly to avoid unnecessary fees.
Supercharging Pricing
While Supercharging is convenient, it does come with a cost. Pricing for Supercharging is based on one of the following models:
- Per kWh: Some regions charge based on the amount of energy you consume (per kilowatt-hour).
- Per Minute: In certain places, Tesla uses a per-minute pricing structure, charging you for the time you spend plugged in.
Supercharging fees can vary by location and demand, and rates are subject to change, so it’s a good idea to monitor your costs via the Tesla app.
Voting for New Supercharger Locations
Tesla is committed to expanding its Supercharger network to meet the needs of its growing community. To ensure chargers are placed where they’re most needed, Tesla allows owners and enthusiasts to vote on potential locations.
How Voting Works
Nomination Phase
- Tesla periodically invites users to nominate locations for new Superchargers via its official website or app.
- Suggestions typically include cities, highways, or specific high-demand areas where Supercharger availability is limited.
Voting Phase
- Tesla shortlists locations based on feasibility, demand, and infrastructure suitability.
- Registered Tesla users can then vote for their preferred locations from the shortlist.
Site Selection
- Locations with the highest votes are prioritized for development.
- Tesla evaluates factors like power availability, proximity to amenities, and traffic patterns to finalize the decision.
How to Participate
- Visit Tesla’s official Supercharger Voting page.
- Log in with your Tesla account credentials.
- Review the shortlist and cast your votes.
- Share your favorite locations with other Tesla owners to gather more support!
By participating, you help shape the Supercharger network and ensure charging options are available where they’re most needed.
Tesla Supercharger Cube Lounges
Tesla Supercharger Cube Lounges are premium charging hubs designed to enhance the charging experience by offering convenience, comfort, and additional amenities. These lounges cater to Tesla drivers who spend a little extra time at charging stations, making the experience more enjoyable.
Currently, there is no specific way to find these Lounges in the Tesla’s Navigation system
Typical amenities
- Wi-Fi: Free high-speed internet access for browsing or working.
- Refreshments: Vending machines or small cafés offering snacks and drinks.
- Seating Areas: Comfortable chairs and tables for relaxation or work.
- Restrooms: Clean, well-maintained facilities for travelers.
- Entertainment: TVs, Games or reading materials for a more engaging wait.
Where are they located?
Tesla places lounges strategically in areas with:
- High traffic or frequent long-distance travelers.
- Popular tourist destinations or transit hubs.
FAQ - Frequently Asked Questions
Why is my charging rate slower than expected?
Charging rates can vary for several reasons:
- Battery Temperature: Cold weather can slow down the charging process, as your Tesla’s battery needs to warm up.
- Supercharger Version: Older V1 or V2 Superchargers offer slower speeds compared to V3 and V4.
- Battery State of Charge: Charging is fastest when the battery is between 20% and 80% full. Charging beyond 80% (especially near 100%) slows down as the battery’s charging system reduces the rate to protect the battery.
- Shared Stalls: Some older Superchargers (mainly v2 Superchargers) may have shared stalls, meaning multiple vehicles are charging from the same power source, which can reduce the overall charging rate.
I’m having issues with payment, what should I do?
If you’re experiencing issues with payment, consider the following:
- Check Payment Method: Make sure your Tesla account has a valid payment method linked to it.
- Tesla App or Account: Review your account via the Tesla app or online account portal for any notifications or billing issues.
- Contact Tesla Support: If problems persist, Tesla customer support can help resolve payment issues, such as expired credit cards or payment failures.
Can I Supercharge if I don’t own a Tesla?
Yes! In some locations, Tesla has opened up its Supercharging network to non-Tesla electric vehicles (EVs). You’ll need to:
- Use the Tesla App: Non-Tesla drivers can use the Tesla app to find Supercharger stations and add a payment method.
- Check Availability: Not all Superchargers are available for non-Tesla EVs. Check the app or Tesla’s website to see if the station supports non-Tesla vehicles.
- Adapters: You may need an adapter for the charging connector, as not all EVs are compatible with Tesla’s connectors.
What plug is used on a Supercharger?
Tesla Superchargers use the CCS Type 2 in Europe, and NACS in North America. This means that only Tesla vehicles and certain non-Tesla EVs (with the right adapter) can use Superchargers. The Supercharger cable is integrated into the charging post and cannot be detached for use outside of the Tesla network.