Delivery Checklist

Taking delivery of your Tesla is an exciting moment! Whether it’s your first EV or you’re adding another Tesla to your garage, preparation is key to ensure a smooth delivery experience. Use this comprehensive checklist to guide you through the process, from pre-delivery preparations to inspecting your car on the big day.

Pre-Delivery Preparation

1. Finalize Payment

   • Ensure all financing or payment details are completed in your Tesla account.
   • Verify payment methods, including ACH transfers or financing approvals.
   • Confirm that the final invoice matches your agreed-upon terms.

2. Complete Delivery Profile

   • Log in to your Tesla account and complete your delivery profile.
   • Confirm delivery location, registration details, and any trade-in information.

3. Insurance Confirmation

   • Obtain an insurance policy that covers your Tesla from the delivery date.
   • Add Tesla’s VIN (Vehicle Identification Number) to your policy once available.

4. Prepare for Delivery Location

   • Confirm the address and familiarize yourself with parking options.

5. Download the Tesla App

   • Download the Tesla app (iOS or Android). This is essential for car access and setup post-delivery.

6. Charge Your Home Setup

   • Install a Tesla Wall Connector or confirm access to charging options, such as local Superchargers or third-party chargers.

7. Schedule Delivery Appointment

   • Confirm the date and time of delivery in your Tesla account, sms or via email.
   • Check for any updates or changes to the schedule.

Delivery Day Checklist

Documents to Bring

1. Driver’s License: Ensure it’s valid and matches the registration details.
2. Proof of Insurance: Have a copy of your insurance policy ready.
3. Payment Method: If any balance remains, bring the required payment method.
4. Tesla Account Access: Ensure you have access to your Tesla account for digital documents.

Vehicle Inspection

Take your time inspecting the car. Here’s what to check:

1. Verify Vehicle Records

• Check for the correct full name and address on your paperwork.
• Confirm the vehicle’s VIN matches your paperwork.

2. Exterior Inspection

• Inspect body exterior paint for defects.
• Inspect vehicle underside (front and rear) for signs of scraping or damage.
• Check for any obvious body panel misalignment or gaps (e.g., frunk gap, charge port, front and rear lights flush with hood/panels, glass roof panels aligned, no leaks).
• Inspect wheel rims for damage and ensure all 4 valve covers on tires.
• Inspect all glass for signs of distortion, scratches, or cracks.
• Check for proper windshield and windshield trim installation.
• Inspect all edges of the roof glass panel and rear window.
• Test all doors to ensure they open and close without unreasonable effort or sound. Check paint in areas not visible when doors are closed.
• Test the opening and closing of the trunk with the auto-close button; ensure it latches and seals automatically.
• Test the opening and closing of the frunk; check paint in areas not visible when frunk is closed.
• Check for the towing eye under the frunk mat, and ensure it can be easily removed.
• Ensure door windows auto-close completely when doors are closed.
• Check all front and rear exterior lights for signs of condensation.
• With all doors open, inspect the weather seals around door gaps and windows.

3. Interior Inspection

• Inspect seat upholstery, door surfaces, dash, liner, and carpets (including rear seats, frunk, and trunk).
• Check windshield and windows for ripples in the glass.
• Check windshield for distorted view.
• Check clothing hook operation (left and right).
• Test all seat belts for proper operation.
• Ensure front seats don’t squeak when moved in all directions.
• Check rear seats for proper fold-down operation.
• Ensure the bottom of the back seat is securely attached to its base.
• Check sun visor operation and mirror condition.
• Check rearview mirror for any warping or distortion.
• Check all 4 windows to ensure they open and close properly.
• Gently test the driver and passenger door emergency release. (Tip: Roll-down the windows to ensure no damage can occur)

4. Infotainment Inspection

• Check for any error messages on the display screen.
• Access the “Toybox” window via the More Apps icon than open Sketch Pad, and use the Sketch Pad to test for phantom touches.
• Ensure AC/Heat works at full power without strange noises.
• Test the sound system (move fade/balance to all four points to verify speakers).
• Test steering wheel position controls for proper operation.
• Test the horn by pressing the center of the steering wheel.
• Test windshield wipers.
• Test cameras. Click the “Car” icon then Service then click: Camera Preview.
• Check side mirrors for proper folding and position adjustment.

5. Connectivity Inspection

• Test connectivity in all USB ports (1 USB-A (Glove box) & 2 USB-C (Center console) in front, 2 USB-C in rear).
• Check 12V DC receptacles for power. (1 Center Console, 1 Trunk)
• Test wireless phone charger.
• Test music and phone streaming; ensure radio reception is good.
• Test both key cards on the B-pillar.
• Pair your smartphone over Bluetooth and verify functionality (unlock, precondition, etc.).

6. Lighting Inspection

• Test all interior and exterior lights:
  • Vanity mirror lights
  • Front overhead lights (driver and passenger)
  • Rear overhead lights (left and right)
  • Door pocket lights (front and rear)
  • Door puddle lights (front and rear)
  • Console compartment lights (middle and rear)
  • Door latch and window button lights
  • Steering wheel control lights
  • Glove box light
  • Frunk and trunk lights
  • Fog lights
  • Headlights (low and high beam)
  • Park lights, turn signals, running lights, and brake lights

7. Charging Inspection

• Check charge port door for proper operation and alignment.
• Ensure the vehicle accepts a charge.
• Test the mobile charging kit with its cables and adapters (J1772, NEMA 5-15, NEMA 14-50).
• Test a supercharger on-site.

8. Final Items

• Confirm with your delivery specialist that your car is marked as DELIVERED in Tesla’s network.
• Ensure you have copies of all necessary paperwork, including a signed purchase agreement. Ask for paper copies even if available digitally.

Post-Delivery Checklist

1. Activate Features

   • Check your Tesla account for any software upgrades, such as Enhanced Autopilot or Full Self-Driving.
   • Enable and customize driver profiles.

2. Learn Your Tesla

   • Spend time exploring features like Autopilot, climate controls, and charging settings.
   • Use Tesla’s online resources and in-car tutorials for guidance.

3. Check Local Incentives

   • Investigate state or federal EV incentives you may qualify for.
   • Apply for rebates or tax credits if available.

4. Install Charging Solution

   • If not already done, finalize installation of a home charger or confirm access to nearby Superchargers.

5. Schedule Service if Needed

   • If any issues are discovered after delivery, schedule a service appointment through the Tesla app.

Tips for a Smooth Delivery Experience

• Arrive Early: If picking up at a delivery center, arrive early to give yourself time to inspect the car.
• Bring a Friend: A second pair of eyes can help catch anything you might miss during inspection.
• Stay Calm and Ask Questions: Tesla staff are there to help. Don’t hesitate to ask for clarifications or demonstrations.
• Document Issues: If you find any defects, take pictures and report them to Tesla immediately. Minor issues can often be resolved quickly.

This checklist ensures you’re fully prepared for your Tesla delivery day and beyond. Congratulations on your new Tesla, and enjoy the ride!